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We manage and optimize Google Business Profiles for healthcare businesses that want a stronger public image, faster review response handling, and a more professional presence in Google Search and Google Maps.
We work with dental clinics, medical clinics, specialist practices, general practitioners, physical therapists, occupational therapists, and other healthcare providers in Singapore and Thailand.
Our office is based in Krabi, Thailand. We are easy to work with, highly responsive, and give daily attention to the profiles we manage.
Request a Quote or Ask About Your Profile
What We Do
Your Google Business Profile is often the first thing a potential patient sees. Before they visit your website, call your office, or book an appointment, they are judging your business by your reviews, your replies, your photos, your categories, your services, and how active and trustworthy your profile looks.
We help healthcare practices maintain a polished, professional, and active profile that builds confidence and improves first impressions.
This includes review management, profile optimization, category and service refinement, photo and content improvements, public-facing tone standardization, and ongoing upkeep.
Singapore and Thailand Healthcare Practices We Serve
- Dental clinics
- Orthodontists and Invisalign providers
- General medical practices
- Specialist doctor offices
- Physical therapy clinics
- Occupational therapy clinics
- Wellness and rehabilitation practices
- Private healthcare groups and multi-location clinics
Review Management Services
Reviews can help or hurt your business fast.
A profile with many positive reviews but poor owner engagement can still look neglected. A few unanswered negative reviews can shape perception immediately.
We manage your review section with a professional, calm, and consistent tone that reflects well on your practice.
- Daily monitoring of new reviews
- New comments addressed within 24 hours
- Negative comments addressed as fast as possible
- Professional replies written in a helpful and courteous tone
- Full review of all existing comments
- Editing of past replies for standardized tone and brand consistency
- Escalation-sensitive handling of complaints involving staff, billing, communication, waiting time, or patient experience
- Identification and flagging of reviews that may violate platform policies, including illegal, fake, abusive, defamatory, or clearly improper reviews
- Response strategies that reduce visible reputation damage and improve public trust
Profile Optimization Services
A well-optimized profile can improve visibility, increase click-through rate, and create a stronger impression when people compare providers in local search results.
- ✅ Optimization of your Google Business Profile across all major areas
- ✅ Business description improvements
- ✅ Category refinement and corrections
- ✅ Service and offering optimization
- ✅ Photo recommendations and content suggestions
- ✅ Profile completeness improvements
- ✅ Call, website, and appointment action improvements
- ✅ Keyword-aware content improvements for stronger local relevance
- ✅ Location-specific optimization for Singapore and Thailand markets
- ✅ Profile adjustments aimed at improving local placement and click-through rate
Initial Optimization and Monthly Upkeep
Some clients need a one-time cleanup and optimization. Others want steady monthly management. We offer both.
One-Time Initial Optimization
- Complete profile review
- Existing review audit
- Response backlog assessment
- Suggested updates to categories, services, and business description
- Reply standardization for a professional and consistent voice
- Flagging of improper reviews where appropriate
- Recommendations to improve trust, engagement, and local search performance
Monthly Profile Management
- Ongoing review monitoring and replies
- Daily attention to new activity
- Fast handling of negative reviews
- Continued profile optimization
- Refinement of services, categories, and offerings
- Monitoring for suspicious or policy-violating reviews
- Consistent public-facing tone across all responses
- Monthly recommendations for stronger profile performance
Why Healthcare Practices Hire Us
- We are professional, responsive, and easy to work with
- We understand the importance of tone in healthcare communication
- We help protect and improve first impressions
- We bring consistency and daily attention to a profile that often gets neglected
- We help practices look active, trustworthy, and properly managed
- We support both reputation management and profile growth
Why Our Team Is Different
Dialed Tech is based in Krabi, Thailand and serves clients in both Singapore and Thailand.
The owner holds a Master’s degree in Mental Health and Counseling Psychology from the USA and is a native English speaker. This background helps us approach public-facing communication with care, professionalism, and strong judgment.
A member of our staff is a fluent and award-winning writer in both English and Thai. This gives us an important advantage when handling communication for practices serving local and international patients.
We write clearly, politely, and professionally. We know how to keep tone calm, helpful, and consistent, especially when responding to sensitive or negative comments.
Additional Services
In addition to Google Business Profile management, we can also support your broader online presence.
- Instagram management
- TikTok management
- Twitter account management
- Social media content polishing and posting support
- Brand tone standardization across platforms
- Public-facing messaging review
What We Can Handle as a Google Business Profile Manager
- Review monitoring and response management
- Negative review handling
- Flagging of fake, abusive, illegal, or policy-violating reviews
- Business description updates
- Categories and subcategory optimization
- Services and offerings management
- Photo review and posting suggestions
- Posts and updates on the profile where appropriate
- Questions and answers monitoring
- Standardization of response tone
- Profile activity that helps strengthen trust, visibility, and click-through performance
- Ongoing public impression management
Service Areas
We provide Google Business Profile management services for clinics and healthcare providers in Singapore and Thailand.
If your practice serves both local and international patients, we are especially well positioned to help you maintain a profile that communicates clearly and professionally across audiences.
Pricing
Initial Optimization
USD 480
(~SGD 650)
One-time full profile cleanup and optimization.
- Full profile audit
- Review backlog assessment
- Suggested responses for key (problematic) reviews
- Category and service optimization
- Tone standardization
- Flagging improper reviews (Google may remove these)
Monthly Management
USD $180 – 480
Ongoing review management and profile upkeep.
- Daily monitoring
- Replies within 24 hours
- Immediate negative review handling
- Ongoing optimization
- Monthly improvement suggestions
Initial 6-Month Plan
USD $1,480
Best value. Includes full cleanup + ongoing care.
- Month 1 full optimization
- Months 2–6 management
- Priority response handling
- Profile performance tracking
- Continuous improvements
Pricing may vary slightly depending on the size of the profile, number of locations, and review volume.
Need Help Managing Your Google Business Profile?
If you want a stronger Google presence, better handling of negative reviews, faster response times, and a more polished public image, we can help.
We offer one-time profile optimization as well as monthly management and upkeep. Contact Dialed Tech
Get a Quick Profile Review
We can take a quick look at your Google Business Profile and show you exactly where improvements can be made.
No pressure. No obligation. Just a clear breakdown of what can be improved. Contact Us
Serving clinics and healthcare providers in Singapore and Thailand
Frequently Asked Questions
Do you need access to our Google Business Profile?
Yes. You can safely add us as a Manager. You retain full ownership and control at all times.
Can you remove negative reviews?
We can flag reviews that violate platform policies and professionally respond to reduce their impact.
How fast do you respond to reviews?
New reviews are typically handled within 24 hours. Negative reviews are prioritized and addressed as quickly as possible.
Will this improve our ranking on Google?
We focus on improving your profile quality, completeness, and engagement, which can contribute to better visibility and stronger performance in local search.
Do you work with multiple clinic locations?
Yes. We can manage multiple locations under one account and apply consistent standards across all profiles.
Can you match our brand voice?
Yes. We standardize tone across all responses to ensure it is professional, helpful, and aligned with your practice.
Do you only work with healthcare businesses?
We specialize in healthcare, but we can work with other professional service businesses as well.